Shipping & Returns
Shipping Policy
All orders are carefully packaged and shipped within 3-5 business days. Each handmade item is crafted with care and inspected before shipping to ensure it meets our quality standards.
Shipping Rates
We offer the following shipping options:
- Standard Shipping (5-7 business days): Calculated at checkout
- Expedited Shipping (2-3 business days): Available at checkout
Postal Services USPS- United State Postal Service, UPS- includes tracking numbers
We do not work at the postal service companies. If you are having issue with the shipping please contact the postal service. If its our mistake we will refund your money.
Returns & Exchanges
We want you to love your handmade piece! If you're not completely satisfied with your purchase, we accept returns within 7 days of delivery.
Return Conditions
To be eligible for a return, items must be:
- Unworn and unwashed
- No smell
- In original condition with all tags attached
- Returned in original packaging
How to Return
To initiate a return, please contact us at [your email] with your order number and reason for return. With a photo of item. We'll provide you with return shipping instructions and a prepaid return label if applicable.
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.
No Exchanges for sanitary reason
Custom Orders
Please note that custom or personalized items cannot be returned or exchanged unless there is a defect or error on our part.
If you have any questions about our shipping or return policy, please don't hesitate to reach out. We're here to help!